Zoom and AI.

Its own AI, formerly AI Companion, writes meeting summaries on paid plans, and ZoomMate is its paid agent. Claude, ChatGPT and Copilot connect officially and can create Zoom docs once you confirm; we found no Gemini link.

Checked 17 October 2026 against 56 sources, each the vendor’s own page. See them all, or what’s changed since.

Zoom Zoom AI built in

ChatGPT: Reads and makes changes Creates Zoom docs after you confirm
Copilot: Reads and makes changes Via Zoom for Cowork; admin deploys it

Claude: Reads and makes changes Creates Zoom docs after you confirm
Gemini: No official link

Which AI connects to Zoom. Reads and makes changes Reads only No official link

All the tool guides

The short version

Zoom has retired the name “AI Companion”. Its built-in AI features now go by plain names, like meeting summary, and Zoom groups them as Zoom AI.^4,7,17
Paid Zoom Workplace plans include the core AI at no extra cost, including meeting summaries, in-meeting questions and AI note-taking. The free Basic plan gets summaries for three meetings a month.^4,1
ZoomMate is Zoom’s paid AI agent. With the currency set to Australian dollars, Zoom lists it at A$30.40 a user a month, or A$25.33 a month billed annually, with 2,200 AI credits a month.²
Zoom says it doesn’t use your meeting audio, video, chat, screen sharing or other “communications-like” content to train its own or third-party AI models.¹⁸
When meeting summary or meeting questions is on, everyone in the meeting sees a lit AI icon. Admins can add a custom message and require people to agree to recording and transcription.^11,12
My Notes is the one to watch. In Microsoft Teams, Google Meet or in-person meetings it transcribes your device’s audio, and Zoom gives the other people no notice.¹⁴
Accounts hosted in Australia run Zoom’s AI on Zoom’s own models and Zoom-managed copies of other models on Amazon Bedrock. Some features, including ZoomMate’s agents and deep research, aren’t offered that way.^9,15
Claude and ChatGPT each have official Zoom connections. They read meeting summaries, transcripts and recordings, and create Zoom documents after you confirm.^34,41
Microsoft Copilot connects two ways: Microsoft’s own Zoom Meetings connector, and Zoom’s “Zoom for Cowork” app.^44,43
We found no official connection between Zoom and Google Gemini.^47,49

The plans

Zoom Workplace puts Zoom’s meetings together with team chat, phone, mail, calendar, whiteboards and documents.¹

These are the plans on Zoom’s pricing pages with the currency set to Australian dollars, read from Perth on 17 October 2026.^1,2,3

Plan	Price a month (AUD, as shown)	AI included	Worth knowing
Basic	Free	Meeting summaries for 3 hosted meetings a month, 3 AI note-taking uses and 20 AI queries	40-minute meetings, 100 participants
Pro	A$25.99 per user paying monthly, or A$21.66 billed annually	Unlimited meeting summaries, in-meeting questions and AI note-taking. 8 custom summary templates a month.	30-hour meetings, 10 GB of cloud recording per licence
Business	A$32.99 per user paying monthly, or A$27.83 billed annually	As Pro, plus AI in Whiteboard	300 participants, single sign-on, multi-region storage
Enterprise	No price shown	As Business	Unlimited cloud recording
ZoomMate (add-on)	A$30.40 per user paying monthly, or A$25.33 billed annually	2,200 AI credits a month, AI agents, deep research, third-party connectors and unlimited AI note-taking	Agent actions and third-party work use credits
My Notes (added to Basic)	A$15.20 per user paying monthly, or A$12.67 billed annually	Unlimited AI note-taking, and summaries for all hosted meetings	Summaries “can be sent to Slack automatically”

Sources for the table:^1,2,3,4

When we first loaded the pricing page it showed US dollars. Switching the currency selector to Australian dollars gave the prices above.¹
Zoom’s FAQ says any GST is added in the shopping cart before checkout, depending on tax law and your details. It doesn’t say whether listed prices include GST.¹
Zoom’s support articles also name Pro Plus, Business Plus, Enterprise Plus and Enterprise Bundle plans. The pricing pages we read don’t price them.¹⁹
The comparison table says AI features don’t apply to users with Basic permissions on a paid account.¹
Zoom says many AI features, including meeting summaries and note-taking, don’t use AI credits. Credits pay for metered features, such as ZoomMate’s agents and AI-made slides and spreadsheets.²⁹
Monthly credits expire at each subscription anniversary and don’t roll over.²⁹
ZoomMate “builds on Custom AI Companion”, the older paid add-on. Zoom says Custom AI Companion customers will still be supported.⁴
Zoom launched ZoomMate on 1 June 2026 for North American customers, “starting at $20 per user per month”. It said EMEA and APAC were “expected to roll out later this year”.⁵
Verified non-profits get 50% off Workplace Pro and Business.¹
Zoom AI On-Prem, launched on 22 June 2026, runs captions and transcription inside an organisation’s own infrastructure through the Zoom Node add-on.⁶

What’s built in

Meeting summary After a meeting, Zoom AI writes a summary of the key points, decisions and next steps.

What it does: After a meeting, Zoom AI writes a summary of the key points, decisions and next steps.^13,17
It works from the meeting’s speech-to-text data. Depending on settings it can also use screen-shared content, read by OCR (which turns pictures of text into text), and the in-meeting chat.¹⁸
A summary can be turned into a Canvas document, and its next steps can become Zoom Tasks.^13,17
Where to find it: In a meeting on desktop, hover over the Zoom AI icon at the top right, tick Meeting summary, optionally tick Generate transcript, then click Start Zoom AI.¹⁹
A participant can click Ask host to start Zoom AI.¹⁹
To stop, untick Meeting summary or click Stop Zoom AI. You can also tick Delete meeting assets to delete the transcript and summary made so far.¹⁹
Afterwards, find summaries in the web portal under My account > Summaries, in Zoom Hub, by email or in the meeting’s group chat.¹⁹
Hosts can set summaries to start automatically. Zoom says generation then begins as soon as someone starts the meeting, even if the host isn’t there.¹⁹
Which plans have it: Licensed users on Workplace Pro, Pro Plus, Business, Business Plus, Enterprise, Enterprise Plus or Enterprise Bundle.¹⁹
Basic gets summaries for three hosted meetings a month.¹
What happens to your data: Only the host and co-hosts can start or stop the summary from the meeting controls.¹⁹
The summary goes to the host automatically. Participants get it by email or Zoom Chat if the host chose to share it.^17,19
“Anyone who receives the meeting summary may save and share it with apps and others. The account owner can access the meeting summary.”¹⁹
Participants see the AI icon change colour while AI features are on.^19,11
Admins can keep summaries without keeping transcripts. If the meeting transcript setting is disabled and locked, or transcript retention is set to zero days, Zoom discards the speech-to-text data once the summary is made.^9,12
Zoom emails summaries through Twilio SendGrid, which samples email content and keeps it for seven days for anti-fraud checks. Twilio processes data in the US.¹⁸
Admins can have some personal details redacted from summaries, or block patterns such as card numbers. Both need a Zoom support ticket to switch on.¹²
In Australia: For accounts hosted in Australia, Zoom offers meeting summary through its ZM+ and Zoom-hosted-only (ZMO) setups.^9,15
Zoom says AI features “may not be available for select industry verticals and select regional customers”.¹⁹

In-meeting questions Lets people ask Zoom AI about the meeting while it’s running, such as “Catch me up” or “What are the action items?”.

What it does: Lets people ask Zoom AI about the meeting while it’s running, such as “Catch me up” or “What are the action items?”.²⁰
Answers include timestamped citations from the conversation.¹³
Where to find it: The host clicks the Zoom AI icon, ticks Meeting questions and clicks Start Zoom AI.²⁰
Hosts and participants can only ask questions in the desktop app.²⁰
Which plans have it: Licensed users on Workplace Pro and above. Basic gets three hosted meetings a month.^20,1
What happens to your data: Under Who can ask questions about the meeting?, the host chooses who can ask. The options run from all participants and invitees down to Only meeting hosts, and can stop people asking about what was said before they joined.²⁰
It uses speech-to-text data and, depending on host settings, the meeting chat and screen-shared content.²⁰
In Australia: Zoom lists it under both the ZM+ and ZMO setups.¹⁵

Smart recording Adds AI chapters, highlights, a summary and next steps to cloud recordings.

What it does: Adds AI chapters, highlights, a summary and next steps to cloud recordings.²¹
It also gives hosts coaching figures such as talk speed and filler words.²¹
Where to find it: In the web portal, click Profile, then Recordings and Transcripts, open the Cloud recordings tab and click the meeting.²¹
Which plans have it: Workplace Pro and above, or Zoom Workplace for Education, with cloud recording, Create audio transcript and Smart recording with AI turned on.²¹
What happens to your data: Zoom says the chapters and highlights “can be shared and seen by others”.¹⁷
The recording’s owner, or someone allowed to manage recordings, can edit them.²¹
Admins choose where cloud recordings and their transcripts are stored, and Australia is one of the options.²⁸
In Australia: Zoom lists smart recording under both the ZM+ and ZMO setups.¹⁵

Meeting transcripts (the record underneath) A transcript is the saved text record of what was said. Zoom AI can use it later for questions after the meeting and for Canvas documents.

What it does: A transcript is the saved text record of what was said. Zoom AI can use it later for questions after the meeting and for Canvas documents.²²
Where to find it: Admins go to Admin Center > Settings > Meeting, then under In Meeting (Advanced) use the Meeting transcript toggle.²²
The sub-settings include Custom disclaimer for transcripts, Delete transcripts after a specified number of days (up to 9,999 days) and Allow saving of transcripts to computer by.²²
Which plans have it: Pro, Business and Enterprise accounts.²²
What happens to your data: Transcripts aren’t on by default. A host or admin has to turn them on.²²
Admins can make transcripts always on for the whole organisation.²²
Live captions aren’t kept after the session, though they show when a recording is played back.¹³
A cloud recording can create and keep its own transcript, whatever the meeting transcript setting says.⁹
Zoom notes that its settings don’t stop participants or other parties making their own copies of a transcript.^9,12
In Australia: Admins can store cloud recording transcripts in Australia.²⁸

My Notes (AI note-taking, including in other meeting apps) A personal note-taker for Zoom meetings, other platforms’ meetings such as Microsoft Teams and Google Meet, and in-person conversations.

What it does: A personal note-taker for Zoom meetings, other platforms’ meetings such as Microsoft Teams and Google Meet, and in-person conversations.¹⁴
It combines your own notes with a transcript to produce detailed notes after the meeting.¹⁴
In other apps and in person, it uses your computer’s microphone and system audio, once you’ve turned it on.¹⁴
Where to find it: Admins go to Admin Center > Settings > Notes and use Enable My Notes and its sub-settings, such as Allow participants to transcribe meetings with My Notes.²⁵
Saved notes are in Zoom Hub under My Notes, on the meeting card and in Canvas.¹⁴
The desktop app can show a Take notes prompt when it detects your microphone in use.²⁶
Which plans have it: Pro, Business, Enterprise, or a My Notes standalone account. Basic gets three uses a month.^26,1
What happens to your data: Notes belong to the person who made them and aren’t shared automatically. Authorised account admins can view them in the admin portal.¹⁴
Zoom deletes the audio once transcription is complete. The notes and transcript stay in your account under your retention settings.¹⁴
On mobile, the recording of a non-Zoom meeting is deleted by default. An admin setting can save it to cloud recording storage instead.^26,25
In a Zoom meeting, others see a banner, a transcription icon and a pencil icon next to anyone using My Notes, and the host can stop it.^11,14
In other platforms’ meetings, Zoom gives the other people no notice and their host can’t stop it. Zoom reminds the user to follow the law, “which may include providing notice”.^14,26
Muting yourself in Teams or a browser doesn’t stop My Notes hearing your microphone. You have to pause it in My Notes.¹⁴
Zoom’s zero data retention option for summaries doesn’t cover My Notes, which has its own retention settings.^14,27
Admins can auto-delete notes after a set time. Deleted notes sit in the trash for 30 days, but My Notes transcripts are deleted permanently with no trash.²⁷
In Australia: Zoom lists My Notes under its ZM+ setup but not under Zoom-hosted models only (ZMO).¹⁵
For in-person and third-party meetings it transcribes 12 languages, including English.¹⁴

Zoom AI in Microsoft Teams and Google Meet meetings An admin can let users invite Zoom AI into Microsoft Teams and Google Meet meetings as a participant, to make transcripts and summaries.

What it does: An admin can let users invite Zoom AI into Microsoft Teams and Google Meet meetings as a participant, to make transcripts and summaries.²⁴
Where to find it: Admins go to Admin Center > Settings > Zoom AI, then under Meetings use the Allow Zoom AI to join third-party meetings toggle.²⁴
Automatically join meetings on user’s calendar can send it to every meeting with a video link, or only to meetings you host or attend.²⁴
Which plans have it: Workplace Pro, Pro Plus, Business, Business Plus, Enterprise or Workplace for Education. The user’s calendar must be synced.²⁴
What happens to your data: An optional Pre-meeting email notification can tell all invitees, or only the host, 10 minutes before the meeting starts.²⁴
The article doesn’t describe any notice inside the other platform’s meeting.²⁴
In Australia: The article doesn’t mention regions.²⁴

AI in chat, mail, phone, documents and whiteboards An AI chat panel sits beside Mail, Team Chat and other Zoom products, and starts from whatever you’re looking at.

What it does: An AI chat panel sits beside Mail, Team Chat and other Zoom products, and starts from whatever you’re looking at.¹³
Chat compose drafts messages, and chat summaries catch you up on long threads.¹⁷
Email compose drafts replies, and email summary condenses long emails.¹³
Zoom Phone can summarise calls, list tasks from voicemails and answer questions during a call.¹³
Whiteboard and Canvas can generate content, and AI also works in Zoom Slides, Sheets and Paper.¹⁷
Where to find it: Admins turn features on or off under Admin Center > Settings, then the Zoom AI tab. Users can change unlocked settings under their own Settings.¹⁷
Which plans have it: Zoom says eligible paid plans include core AI features at no extra cost, and many aren’t metered.^4,29
Slides, Sheets and Paper generation are metered. They need an AI Productivity Suite or ZoomMate licence, plus credits.¹⁷
What happens to your data: Chat compose sends the chat thread, participant names and your draft to the AI model.¹⁸
Zoom says its AI “may provide incorrect, inaccurate, misleading, or offensive responses” and asks you to check the output.¹⁸
In Australia: Under ZM+, email compose and email summary are available, but voicemail prioritisation and whiteboard image generation aren’t.¹⁵

ZoomMate (Zoom’s paid AI agent) Zoom calls ZoomMate “an agentic AI work surface”. It searches Zoom, the web and connected business systems, then helps finish the work.

What it does: Zoom calls ZoomMate “an agentic AI work surface”. It searches Zoom, the web and connected business systems, then helps finish the work.⁵
It can draft documents, slides and spreadsheets from meetings, schedule events and update records in other systems.⁵
AI agents can sit in Zoom Chat channels. When they’re in a channel, a notice says “AI agents present”.^6,11
Its connectors reach Salesforce, Jira, Slack, Google Calendar, Confluence, Workday, Outlook, OneDrive and ServiceNow.³⁰
It can browse the web and act on web pages through a Chrome extension or a cloud browser.^30,18
Where to find it: In the desktop app, click the ZoomMate tab (or More, then ZoomMate). On the web portal, click the Zoom Products icon, then ZoomMate.³⁰
Which plans have it: Some features work with Workplace Pro and above. Advanced and metered features need a ZoomMate licence and AI credits.³⁰
The pricing page lists 2,200 credits per user a month. When credits run out, metered features are limited.^2,29
What happens to your data: “You are responsible for your use of ZoomMate and the actions it takes on your behalf.”³⁰
Zoom says ZoomMate may ask for confirmation before sensitive actions, and urges caution before choosing “always approve”.³⁰
Data from ZoomMate’s browser sessions, including screenshots, is saved to your conversation history.¹⁸
For sources an admin connects, such as Google Drive or Salesforce, Zoom stores the approved content in a customer-specific index along with the original permissions.¹⁶
Feedback can include your prompt, the response and screenshots if you choose. Admins can switch that extra context off.¹⁰
In Australia: Zoom’s launch named North America, with APAC expected later in 2026. Its Australian-dollar pricing page now lists ZoomMate.^5,2
Under ZM+, ZoomMate’s AI agents, deep research, web search and live voice translation aren’t available.¹⁵
Zoom says ZoomMate “may not be available for select verticals and select regional customers”.³⁰

Connect another AI

A quick translation of the jargon. MCP (Model Context Protocol) is a standard way for an AI assistant to use another app’s tools. Zoom runs MCP servers, and the Zoom for Claude connector reaches Zoom through one.^37,33

Most of these connections read what Zoom’s own AI has already made, so they need meeting summary or smart recording switched on.^34,41,43

ChatGPT and Zoom

Reads and makes changes. Creates Zoom docs after you confirm.

ChatGPT and Zoom

Official? Yes. The “Zoom” plugin in ChatGPT is built by Zoom Communications, Inc.

Yes. The “Zoom” plugin in ChatGPT is built by Zoom Communications, Inc.⁴⁰
Zoom also offers a “Zoom Whiteboard” connector for ChatGPT.⁴²

What it can see and do Read meeting details, past meetings, summaries, transcripts, recordings and files. It can find the moment a topic came up and play it in an embedded player.

Read meeting details, past meetings, summaries, transcripts, recordings and files. It can find the moment a topic came up and play it in an embedded player.^41,39
Create agendas and other files attached to meetings, and Zoom Canvas docs. ChatGPT confirms first, and the doc is only made after you click Create.⁴¹
The Whiteboard connector can create, update and delete whiteboards and change who has access.⁴²
Your ChatGPT permission setting decides when it asks first. OpenAI lists creating, editing or deleting a file as actions that may need extra review.⁵²

What you need A licensed user on Workplace Pro or above, a Zoom account owner or admin with privileges, and a ChatGPT account.

A licensed user on Workplace Pro or above, a Zoom account owner or admin with privileges, and a ChatGPT account.⁴¹
Meeting summary or smart recording switched on. The Ask tool needs a ZoomMate or Custom AI Companion licence.⁴¹
OpenAI says availability depends on the plugin, your plan and workspace settings, and some connections need admin approval.³⁹

Steps to connect (Zoom's support article, last modified 17 September 2026)

Then: ChatGPT settings. Source 41
ChatGPT ChatGPT
1. Settings
A drawing from the step’s own words. The real screen may look a little different.
Then: You’re sent to the Zoom for ChatGPT page in the Zoom Marketplace. Source 41

Screenshot: ChatGPT’s plugin directory, the Zoom page, signed out, 18 October 2026.
Then: You’re redirected back to ChatGPT. Source 41
Zoom Zoom Marketplace
1. Add
A drawing from the step’s own words. The real screen may look a little different.
Then: Zoom is connected. Source 41
ChatGPT ChatGPT
1. Allow
A drawing from the step’s own words. The real screen may look a little different.
Then: ChatGPT answers from your Zoom meeting assets. Before creating a Zoom Canvas doc it asks you to confirm, and creates it only after you click Create. Source 41
ChatGPT ChatGPT chat
1. More
2. Zoom
A drawing from the step’s own words. The real screen may look a little different.

Pictures without a date are drawings from each step’s own words. The real screen may look a little different.

To disconnect In ChatGPT, open Settings > Plugins, select Zoom, then Disconnect.

In ChatGPT, open Settings > Plugins, select Zoom, then Disconnect.⁵³
Zoom’s article says to remove it in the Zoom App Marketplace: click Manage, then Added Apps, then Remove next to Zoom for ChatGPT.⁴¹
For the Whiteboard connector, Zoom says to open Apps & Connectors, select Zoom Whiteboard and click Remove.⁴²

Limits When connected, ChatGPT may share relevant chats and memories with Zoom, under Zoom’s terms and privacy policy.

When connected, ChatGPT may share relevant chats and memories with Zoom, under Zoom’s terms and privacy policy.⁴⁰
Zoom says data shared with ChatGPT is processed by OpenAI under OpenAI’s terms, and that admins can restrict third-party app permissions in the Zoom Marketplace.⁴²
Disconnecting doesn’t delete past chats or memories in ChatGPT.⁵³
The ChatGPT listing says “Use of apps may come with elevated risk.”⁴⁰

Claude and Zoom

Reads and makes changes. Creates Zoom docs after you confirm.

Claude and Zoom

Official? Yes. “Zoom for Claude” is made by Zoom, marked “Anthropic verified”, and was added to Claude’s directory in April 2026.

Yes. “Zoom for Claude” is made by Zoom, marked “Anthropic verified”, and was added to Claude’s directory in April 2026.³³
Zoom announced it on 9 April 2026, together with a Zoom plugin for Claude Code.³⁵
A second connector, “Zoom Canvas”, lets Claude create and manage Zoom Canvas documents.³⁶

What it can see and do Search Zoom Meetings, Zoom Chat and Zoom Canvas in plain language.

Search Zoom Meetings, Zoom Chat and Zoom Canvas in plain language.³⁴
Retrieve AI summaries, transcripts, recordings, documents, whiteboards and next steps.³⁴
Create a Zoom Doc or follow-up Canvas from meeting content. Zoom’s example says “Claude will confirm that you want to create a new Zoom Doc”.³⁴
The Zoom Canvas connector can edit, rename, share and delete Canvas files, change link access and transfer ownership, all at your request.³⁶
You only see assets for meetings you hosted, or ones the host gave you access to.³⁴
Claude can ask before using a tool. You can set each tool to Always allow, Needs approval or Blocked.⁵¹

What you need A licensed user on Workplace Pro or above, and a Zoom account owner or admin with privileges.

A licensed user on Workplace Pro or above, and a Zoom account owner or admin with privileges.³⁴
Meeting summary and smart recording switched on, because the connector depends on them. Video features need cloud recordings.³⁴
For Zoom Canvas, non-admins can add it only if it’s pre-approved in the Zoom Marketplace.³⁶
A Claude account. Zoom’s page doesn’t name a Claude plan. On Claude Team and Enterprise, an Owner adds the connector first.^34,50

Steps to connect (Anthropic and Zoom docs, not dated)

Then: The Connectors directory opens. Source 51

Screenshot: Claude, the Connectors page under Customize, 18 October 2026.
Then: You’re sent to Zoom to sign in. Sources 51 34

Screenshot: Claude’s connector directory, the Zoom listing, 18 October 2026.
Then: You’re returned to Claude. The exact Zoom approval screen isn’t described in the docs we read. Source 34

A drawing from the step’s own words. The real screen may look a little different.
Then: Zoom is available in this conversation. Source 51

Screenshot: Claude, the + menu in a new chat, 18 October 2026.
Then: Claude answers from meeting summaries, transcripts and recordings you hosted or were given access to. Zoom’s example says Claude confirms before creating a new Zoom Doc. Source 34

A drawing from the step’s own words. The real screen may look a little different.

Pictures without a date are drawings from each step’s own words. The real screen may look a little different.

Zoom Canvas (Zoom’s support article, last modified 11 September 2026):

Then: Your connectors list. Source 36

Screenshot: Claude, the Connectors page under Customize, 18 October 2026.
Then: You’re sent to the Zoom Canvas for Claude page in the Zoom Marketplace. Zoom says the sign-in must start from Claude. Source 36
Claude Claude, Connectors
1. Browse connectors
2. Zoom Canvas
3. Connect
A drawing from the step’s own words. The real screen may look a little different.
Then: You’re redirected back to Claude. Source 36
Zoom Zoom Marketplace
1. Add
2. Allow
A drawing from the step’s own words. The real screen may look a little different.
Then: Claude can create, edit, share and manage Canvas files you have rights to. Zoom’s examples show it renaming a file once you confirm. Source 36

A drawing from the step’s own words. The real screen may look a little different.

Pictures without a date are drawings from each step’s own words. The real screen may look a little different.

To disconnect In Claude, open Customize > Connectors, select the connector, then Disconnect, or use the three-dot menu to Remove it.

In Claude, open Customize > Connectors, select the connector, then Disconnect, or use the three-dot menu to Remove it.⁵¹
Zoom’s Canvas article describes Settings > Connectors, then selecting Zoom Canvas and clicking Remove.³⁶
In Zoom, remove the app from the Zoom Marketplace under My Library.⁵⁵

Limits Anthropic’s listing warns: “Only use connectors from developers you trust.”

Anthropic’s listing warns: “Only use connectors from developers you trust.”³³
Claude can’t give itself access to a Canvas file that you don’t have.³⁶
Zoom says the connector gives access “without moving or duplicating customer information”.³⁵
Zoom stores the Claude tokens and your Zoom sign-in credentials in an encrypted database.³⁶

Copilot and Zoom

Reads and makes changes. Via Zoom for Cowork; admin deploys it.

Microsoft Copilot and Zoom

Official? Yes, two ways. Microsoft builds a “Zoom Meetings” connector for Microsoft 365 Copilot.

Yes, two ways. Microsoft builds a “Zoom Meetings” connector for Microsoft 365 Copilot.^44,46
Zoom builds “Zoom for Cowork”, an app for Microsoft 365 Copilot’s Cowork.⁴³

What it can see and do The Zoom Meetings connector copies meeting transcripts, key points, summaries and details into Microsoft 365, so Copilot can answer questions about them.

The Zoom Meetings connector copies meeting transcripts, key points, summaries and details into Microsoft 365, so Copilot can answer questions about them.^44,45
Only the meeting’s owner can see its content in Copilot. Other participants can’t, even if they attended.⁴⁴
Zoom for Cowork lets Copilot users search their Zoom meetings and retrieve summaries, recordings, transcripts and whiteboards.⁴³
It can create a Zoom Canvas document of action items. Copilot confirms first, and the doc is created after you click Create.⁴³

What you need For Microsoft’s connector: an AI administrator in your Microsoft 365 tenant, a paid Zoom Business or Enterprise plan with cloud recording on, and a Zoom admin to sign in and consent.

For Microsoft’s connector: an AI administrator in your Microsoft 365 tenant, a paid Zoom Business or Enterprise plan with cloud recording on, and a Zoom admin to sign in and consent.⁴⁴
For Zoom for Cowork: a Zoom owner or admin, a Microsoft 365 Copilot account with admin rights to deploy it, and meeting summary or smart recording switched on.⁴³
Zoom for Cowork’s agentic search needs a ZoomMate licence.⁴³

Steps to connect (Microsoft Learn, updated 6 October 2026)

Then: The connector setup page. Microsoft’s page doesn’t say exactly where in the admin center you start. Source 44

A drawing from the step’s own words. The real screen may look a little different.
Then: The connector can reach the Zoom APIs it needs. Source 44
Copilot Connector setup, Authentication
1. OAuth 2.0
2. Authorize
A drawing from the step’s own words. The real screen may look a little different.
Then: Only those people get the connector at first. Source 44
Copilot Connector setup, Rollout
1. Rollout to limited audience
A drawing from the step’s own words. The real screen may look a little different.
Then: Indexing starts right away. By default only each meeting’s owner can see its content, with a check for changes every 15 minutes and a full crawl daily. Source 44
Copilot Connector setup, Notice
1. Create
A drawing from the step’s own words. The real screen may look a little different.
Then: Copilot’s answer cites the Zoom Meetings connection. Source 44
Microsoft 365 Microsoft 365 admin center, Copilot > Connectors > Your connections
1. Ready
2. Copilot
3. Connectors
4. Your connections
A drawing from the step’s own words. The real screen may look a little different.

Pictures without a date are drawings from each step’s own words. The real screen may look a little different.

Zoom for Cowork (Zoom’s support article, last modified 11 September 2026):

Source 43
Copilot
1. Show all
2. Settings
3. Integrated apps
A drawing from the step’s own words. The real screen may look a little different.
Source 43
Zoom
1. Get Apps
2. Zoom for Cowork
3. Deploy
A drawing from the step’s own words. The real screen may look a little different.
Source 43
Copilot
1. Cowork
A drawing from the step’s own words. The real screen may look a little different.
Source 43
Zoom
1. Allow
A drawing from the step’s own words. The real screen may look a little different.

Pictures without a date are drawings from each step’s own words. The real screen may look a little different.

To disconnect Zoom for Cowork: in the Microsoft 365 admin center, open Settings > Integrated apps, select the Zoom app and click Remove, then Remove again to confirm.

Zoom for Cowork: in the Microsoft 365 admin center, open Settings > Integrated apps, select the Zoom app and click Remove, then Remove again to confirm.⁴³
The Microsoft connector page we read doesn’t give removal steps.⁴⁴

Limits Microsoft says the Copilot connector app in the Zoom Marketplace “isn’t currently available in the European Union”. It doesn’t mention Australia.

Microsoft says the Copilot connector app in the Zoom Marketplace “isn’t currently available in the European Union”. It doesn’t mention Australia.⁴⁴
Zoom’s API rate limits can slow a full refresh. By default Microsoft checks for changes every 15 minutes and runs a full crawl daily.⁴⁴
Microsoft says Copilot Chat can’t write back to other systems through indexing connectors by default.⁴⁵

Gemini and Zoom

No official link.

Google Gemini and Zoom

Official? No official connection found.

No official connection found.^47,48,49

What it can see and do Google’s lists of apps that connect to the Gemini app, for personal and for work or school accounts, don’t include Zoom.

Google’s lists of apps that connect to the Gemini app, for personal and for work or school accounts, don’t include Zoom.^47,48
Gemini Enterprise’s list of third-party data sources has no Zoom connector. Its “LegalZoom” and “ZoomInfo” connectors are other companies’ products.⁴⁹
Zoom’s whitepaper says Google Gemini models are among those Zoom AI uses inside its own features. That happens within Zoom and isn’t a connection you set up.⁹

What you need Not applicable.

Not applicable.⁴⁹

Steps to connect None documented. Zoom’s MCP guide only documents Claude and ChatGPT.

None documented. Zoom’s MCP guide only documents Claude and ChatGPT.³⁷

To disconnect Not applicable.

Not applicable.⁴⁷

Limits Zoom’s sub-processor list names Google Cloud Platform as a cloud and AI provider for Zoom’s own features.

Zoom’s sub-processor list names Google Cloud Platform as a cloud and AI provider for Zoom’s own features.³¹

Other routes

Developer tools, automation tools and app stores.

Zoom’s MCP servers (the developer route)

Official? Yes. Zoom runs MCP servers for product areas such as Meetings, Chat and Whiteboard.

Yes. Zoom runs MCP servers for product areas such as Meetings, Chat and Whiteboard.³⁷
On 18 May 2026 Zoom expanded them, adding a plugin for OpenAI’s Codex and access from Claude.³⁸

What it can see and do Zoom says outside AI tools can access “Zoom meeting summaries, transcripts, recordings, notes, action items, and collaboration history”.

Zoom says outside AI tools can access “Zoom meeting summaries, transcripts, recordings, notes, action items, and collaboration history”.³⁸
Its agentic search covers Zoom Meetings, Chat, Phone and Canvas, plus ten connected platforms at launch, such as Salesforce and ServiceNow.³⁸

What you need A Zoom account with admin or developer rights, a Zoom app created in the Zoom App Marketplace, and licences for the Zoom products you use.

A Zoom account with admin or developer rights, a Zoom app created in the Zoom App Marketplace, and licences for the Zoom products you use.³⁷
Access to Claude’s custom connectors, or to ChatGPT’s Developer mode.³⁷

Steps to connect (Zoom developer docs, not dated)

Then: Your new app’s configuration screen. Source 37
Zoom Zoom App Marketplace
1. Develop
2. Build app
3. General app
4. Create
A drawing from the step’s own words. The real screen may look a little different.
Then: The app has the permissions the Zoom MCP server’s tools need. Source 37
Zoom Zoom app configuration, Scopes
1. Scopes
2. Add scopes
3. Done
A drawing from the step’s own words. The real screen may look a little different.
Then: In your Zoom app, set the OAuth redirect URL under Basic Information > OAuth Information to https://claude.ai/api/mcp/auth_callback. Source 37

Screenshot: Claude, the Connectors page’s + Add menu, 18 October 2026.
Then: Copy ChatGPT’s callback value into the OAuth redirect URL field of your Zoom app. Source 37
ChatGPT ChatGPT, Settings > Apps > Advanced settings (option 2)
1. Settings
2. Apps
3. Advanced settings
4. Developer mode
5. Confirm
6. Create app
A drawing from the step’s own words. The real screen may look a little different.
Then: The tools for that Zoom product area become available. Zoom’s servers don’t support automatic client registration, so each app is set up by hand. Source 37

A drawing from the step’s own words. The real screen may look a little different.

Pictures without a date are drawings from each step’s own words. The real screen may look a little different.

To disconnect Zoom’s MCP guide doesn’t describe it. In Claude, a connector can be removed from Customize > Connectors.

Zoom’s MCP guide doesn’t describe it. In Claude, a connector can be removed from Customize > Connectors.^37,51

Limits Zoom’s remote MCP servers don’t support automatic client registration, so each app has to be registered by hand.

Zoom’s remote MCP servers don’t support automatic client registration, so each app has to be registered by hand.³⁷
This route involves OAuth codes and tokens, so it suits someone with developer skills. That’s our reading of Zoom’s steps.³⁷

Zapier and other Zoom Marketplace apps

Official? Yes. Zoom documents a Zapier integration that triggers actions in other apps when something happens in Zoom, or the other way round.

Yes. Zoom documents a Zapier integration that triggers actions in other apps when something happens in Zoom, or the other way round.⁵⁴

What it can see and do Zoom says it can link Zoom with services that have no direct integration.

Zoom says it can link Zoom with services that have no direct integration.⁵⁴

What you need Admins can require approval before users add Marketplace apps. If you see Request instead of Add, an owner or admin has to approve the app.

Admins can require approval before users add Marketplace apps. If you see Request instead of Add, an owner or admin has to approve the app.⁵⁵

Steps to connect Add the app from the Zoom Marketplace.

Add the app from the Zoom Marketplace.⁵⁵

To disconnect In the Zoom Marketplace, click My Library, then the More icon next to the app, then Remove, and confirm.

In the Zoom Marketplace, click My Library, then the More icon next to the app, then Remove, and confirm.⁵⁵

Limits Zapier is a separate company with its own terms. We didn’t read Zapier’s own pages for this guide.

Zapier is a separate company with its own terms. We didn’t read Zapier’s own pages for this guide.⁵⁴

All the tool guides

Jobs it’s good for

Minutes without a minute-taker. Turn on meeting summary, check it, then share it with the people who were there.¹⁹
Catching up when you join late. Ask “Catch me up” in meeting questions.²⁰
Finding the moment in a recording. Use smart recording’s chapters and highlights, or ask Claude or ChatGPT to find where a topic came up.^21,41
Turning a meeting into a to-do list. Ask Claude, ChatGPT or Copilot for the action items and let it create a Zoom document once you confirm.^34,41,43
Asking Copilot about past meetings. Microsoft’s Zoom Meetings connector lets hosts ask Copilot about their own recorded meetings.⁴⁴
A first draft of a reply. Chat compose and email compose draft messages from the thread.^17,13
Your own notes in someone else’s meeting. My Notes works in Teams or Google Meet, once you’ve told the other people.¹⁴

What to watch for

Tell people before AI listens

Zoom shows a lit AI icon for summaries and questions, and a banner, transcription icon and pencil icon for My Notes in Zoom meetings.¹¹
People can choose not to see the My Notes banner again, so they may not see it in later meetings.¹¹
Outside Zoom meetings, My Notes gives the other people no notice. Zoom reminds users to follow the law, which may include giving notice.^14,26
Our note: whether you need people’s consent depends on where you and they are. This isn’t legal advice.

Summaries travel

Anyone who gets a summary can save it and share it with apps and other people.¹⁹
If summaries start automatically, they begin when anyone starts the meeting, even without the host.¹⁹
The Zoom mobile app prompts people to switch on summaries, and tapping Enable turns on auto-start for all their meetings.¹⁹

Transcripts and recordings are the raw material

The Claude, ChatGPT and Copilot connections read the summaries, transcripts and recordings Zoom keeps. Keeping fewer transcripts leaves less for them to find. That’s our inference.^34,41,43
Set a retention period with Delete transcripts after a specified number of days.²²
Microsoft’s connector copies transcripts into your Microsoft 365 tenant.^44,45

Who switches things on

Admins set AI features for the account or for groups, and can lock them. Users can change unlocked ones themselves.^12,17
Hosts can turn off summaries and questions someone else started, and delete what was made so far.¹²
In Zoom meetings, hosts on desktop 6.7.5 or later can stop a participant’s My Notes transcription.¹⁴

Where it’s processed

Australian-hosted accounts use ZM+, yet Zoom’s getting-started article says AI data may be processed in US data centres.^9,17
Summary emails go through Twilio SendGrid in the US.¹⁸
AI-generated virtual backgrounds are checked by Amazon Rekognition in US data centres.¹⁸

Costs

ZoomMate’s agents and third-party work use AI credits, and unused monthly credits expire.²⁹
Accounts can allow overage, so set per-user credit limits.²⁹

Check the output

Zoom says its AI may give “incorrect, inaccurate, misleading, or offensive responses”.¹⁸
If you haven’t set your pronouns, the AI picks them in summaries.¹⁹

Agents act for you

Zoom says ZoomMate “may take unintended actions”, and that you’re responsible for what it does.³⁰
Zoom bans using ZoomMate for decisions with legal or similarly significant effects, such as employment or lending, with little or no human input.³⁰

What’s changing

8 September 2025: Zoom added an archive API for AI Companion conversations.⁷
9 April 2026: Zoom launched its Claude connector and a Zoom plugin for Claude Code.³⁵
18 May 2026: Zoom expanded its MCP server and added a plugin for OpenAI’s Codex.³⁸
1 June 2026: ZoomMate launched in North America. EMEA and APAC were “expected to roll out later this year”.⁵
1 June 2026: Zoom said ZoomMate’s availability “may vary by customer type, region, and industry vertical at launch”.⁵⁶
22 June 2026: AI agents arrived in ZoomMate. Zoom AI On-Prem launched, with meeting summaries, Q&A and agentic search promised “later this year”.⁶
24 June 2026: AI Companion’s features were folded into Zoom Workplace under their functional names.⁴
2 July 2026: Zoom’s developer changelog recorded that the AI Companion brand was retired. Planned search and ask APIs weren’t released, and Zoom points to its MCP server instead.⁷
Promotion: Zoom Workflow Automation offers unlimited runs “for a limited time”, and pricing may change afterwards.¹
Microsoft: write actions through Copilot connectors start “early October 2026”.⁴⁵

What we couldn’t establish

Whether ZoomMate is fully launched in Australia. The June launch named North America only, but Zoom’s Australian-dollar pricing page lists it.^5,2
GST. Zoom’s pages don’t say whether the listed prices include GST.¹
Prices for Pro Plus, Business Plus and Enterprise Plus. These plans appear in support articles but not on the pricing pages we read.^19,1
Which setup your account uses. Zoom says AU-hosted accounts use ZM+, and that customers should ask Zoom support which deployment they have. An Australian business could be on Zoom’s US-based cluster instead.^9,15
Where Zoom AI runs for Australian accounts. The whitepaper describes ZM+ for AU-hosted accounts, while the support article says data may be processed in US-based data centres.^9,17
How long meeting summaries are kept. Transcripts have a retention setting, but the pages we read give no retention period for summaries. The privacy statement says data is kept “as long as required”.^22,32
Whether AI features are on by default for a new paid account. The pages we read don’t say.^17,12
Who sees the Custom Message. Zoom’s whitepaper doesn’t make clear whether it’s shown to everyone in the meeting or only to the person turning the feature on.¹²
Notice in Teams and Google Meet. Zoom’s article on Zoom AI joining third-party meetings doesn’t describe any notice inside those meetings.²⁴
Microsoft’s connector in Australia. Microsoft only says the Zoom Marketplace app isn’t available in the EU.⁴⁴
ChatGPT menu names. Zoom’s article says Apps & Connectors, while OpenAI’s current help pages say Plugins.^41,53
Removing Zoom for ChatGPT. Zoom’s ChatGPT article says Manage > Added Apps, while its general Marketplace article says My Library.^41,55
Which Claude plans work with Zoom for Claude. Neither Anthropic’s listing nor Zoom’s page says.^33,34
Zoom’s MCP server addresses. Zoom’s per-product MCP pages wouldn’t load for us.³⁷
Dates on Zoom’s support articles. We took their last-modified dates from each page’s metadata.¹⁷

Sources

Every line above was read at one of these pages, on the date shown. Vendors change their products and their pages often, so check the page before you rely on a detail.

1 Zoom Workplace Pricing Zoom Read 17 Oct 2026
2 ZoomMate Pricing Zoom Read 17 Oct 2026
3 My Notes Pricing Zoom Read 17 Oct 2026
4 Meet ZoomMate: Zoom’s next chapter in AI Zoom blog Updated 24 Jun 2026 Read 17 Oct 2026
5 Zoom launches ZoomMate: the first AI teammate built to turn conversations into completed work Zoom (press release) Updated 1 Jun 2026 Read 17 Oct 2026
6 Zoom introduces AI agents as part of ZoomMate and Zoom AI On-Prem for regulated enterprises Zoom (press release) Updated 22 Jun 2026 Read 17 Oct 2026
7 AI Companion Changelog Zoom Developer Updated Dated entries, latest 2 Jul 2026 Read 17 Oct 2026
8 Zoom AI Whitepaper Zoom (Zoom Library) Updated "Last updated: September 25, 2026" Read 17 Oct 2026
9 Models, Processing, Storage, and Usage (Zoom AI Whitepaper) Zoom (Zoom Library) Read 17 Oct 2026
10 Data Governance and Privacy (Zoom AI Whitepaper) Zoom (Zoom Library) Read 17 Oct 2026
11 User Transparency and Notice (Zoom AI Whitepaper) Zoom (Zoom Library) Read 17 Oct 2026
12 Administrative Controls (Zoom AI Whitepaper) Zoom (Zoom Library) Read 17 Oct 2026
13 Zoom AI Features (Zoom AI Whitepaper) Zoom (Zoom Library) Read 17 Oct 2026
14 My Notes (Zoom AI Whitepaper) Zoom (Zoom Library) Read 17 Oct 2026
15 Feature Availability Table (Zoom AI Whitepaper) Zoom (Zoom Library) Read 17 Oct 2026
16 ZoomMate (Zoom AI Whitepaper) Zoom (Zoom Library) Read 17 Oct 2026
17 Getting started with Zoom AI features Zoom Support Updated Last modified 15 Oct 2026 (page metadata) Read 17 Oct 2026
18 How Zoom AI features handle your data Zoom Support Updated Last modified 30 Sep 2026 (page metadata) Read 17 Oct 2026
19 Using Meeting Summary with AI Zoom Support Updated Last modified 16 Oct 2026 (page metadata) Read 17 Oct 2026
20 Asking in-meeting questions with AI Zoom Support Updated Last modified 24 Sep 2026 (page metadata) Read 17 Oct 2026
21 Using smart recording with AI Zoom Support Updated Last modified 5 Oct 2026 (page metadata) Read 17 Oct 2026
22 Enabling or disabling meeting transcripts Zoom Support Updated Last modified 16 Oct 2026 (page metadata) Read 17 Oct 2026
23 Customizing the recording consent disclaimer Zoom Support Updated Last modified 24 Sep 2026 (page metadata) Read 17 Oct 2026
24 Enabling or disabling Zoom AI to join third-party meetings for meeting summaries Zoom Support Updated Last modified 14 Oct 2026 (page metadata) Read 17 Oct 2026
25 Enabling or disabling the My Notes feature Zoom Support Updated Last modified 16 Oct 2026 (page metadata) Read 17 Oct 2026
26 Using My Notes Zoom Support Updated Last modified 16 Oct 2026 (page metadata) Read 17 Oct 2026
27 Managing retention policies for My Notes Zoom Support Updated Last modified 16 Oct 2026 (page metadata) Read 17 Oct 2026
28 Managing Data & Storage location Zoom Support Updated Last modified 15 Oct 2026 (page metadata) Read 17 Oct 2026
29 Understanding and managing Zoom AI Credits Zoom Support Updated Last modified 16 Oct 2026 (page metadata) Read 17 Oct 2026
30 Using ZoomMate Zoom Support Updated Last modified 16 Oct 2026 (page metadata) Read 17 Oct 2026
31 Sub-processors Zoom Updated Effective 2 Oct 2026 Read 17 Oct 2026
32 Zoom Privacy Statement Zoom Updated "Last updated: September 17, 2026" Read 17 Oct 2026
33 Zoom for Claude (connector listing) Anthropic Updated "Added April 2026" Read 17 Oct 2026
34 Zoom for Claude Connector Zoom Developer Docs Read 17 Oct 2026
35 Zoom unlocks meeting intelligence for AI workflows with Claude Zoom (press release) Updated 9 Apr 2026 Read 17 Oct 2026
36 Using the Zoom Canvas for Claude connector Zoom Support Updated Last modified 11 Sep 2026 (page metadata) Read 17 Oct 2026
37 Connect to Zoom MCP Servers Zoom Developer Docs Read 17 Oct 2026
38 Zoom connects conversations and organizational context across AI tools through expanded MCP capabilities Zoom (press release) Updated 18 May 2026 Read 17 Oct 2026
39 Zoom plugin for ChatGPT OpenAI Read 17 Oct 2026
40 ChatGPT plugin listing: Zoom OpenAI Read 17 Oct 2026
41 Using the Zoom for ChatGPT app Zoom Support Updated Last modified 17 Sep 2026 (page metadata) Read 17 Oct 2026
42 Using the Zoom Whiteboard for ChatGPT connector Zoom Support Updated Last modified 22 Sep 2026 (page metadata) Read 17 Oct 2026
43 Using the Zoom for Cowork app Zoom Support Updated Last modified 11 Sep 2026 (page metadata) Read 17 Oct 2026
44 Zoom Meetings connector Microsoft Learn Updated Updated 6 Oct 2026 (page metadata) Read 17 Oct 2026
45 Microsoft 365 Copilot connectors overview Microsoft Learn Updated Updated 12 Oct 2026 (page metadata) Read 17 Oct 2026
46 Microsoft-built connectors gallery Microsoft Learn Updated 30 Sep 2026 (page metadata) Read 17 Oct 2026
47 Use & manage Connected Apps in Gemini (computer) Google Gemini Apps Help Read 17 Oct 2026
48 Use apps connected to Gemini with a work or school Google Account Google Gemini Apps Help Read 17 Oct 2026
49 Connect a third-party data source (Gemini Enterprise) Google Cloud Updated "Last updated 2026-10-15 UTC" Read 17 Oct 2026
50 Use connectors to extend Claude’s capabilities Anthropic Help Center Updated "Updated today" (17 Oct 2026) Read 17 Oct 2026
51 Get started with connectors Anthropic (Claude docs) Read 17 Oct 2026
52 Managing app permissions in ChatGPT OpenAI Help Center Updated "Updated: 15 days ago" (timestamp 2 Oct 2026, UTC) Read 17 Oct 2026
53 Connecting and managing app accounts in ChatGPT OpenAI Help Center Updated "Updated: 8 hours ago" (timestamp 17 Oct 2026, UTC) Read 17 Oct 2026
54 Getting started with integrations Zoom Support Updated Last modified 16 Oct 2026 (page metadata) Read 17 Oct 2026
55 Adding and removing Marketplace Apps for personal use Zoom Support Updated Last modified 14 Oct 2026 (page metadata) Read 17 Oct 2026
56 Getting Started with ZoomMate Zoom blog Updated 1 Jun 2026 Read 17 Oct 2026

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